Though I have heard of the Mayo Clinic I would not have taken the time to learn management lessons from it’s success without this piece.
There are a number of elements that, on their face, might not work to attract world class talent – the clinic is not located in a major centre and doctors are salaried. That said, the level of the talent attracted to the clinic creates its own momentum and contributes to a successful culture.
Give a group of high performers an amazing atmosphere in which to do their work, and eventually they will simply be attracted by each other. This can go on a long time.
The article is also worth a read to better understand the client-driven benefits of the “one stop shopping” model for health care concerns – the clinic is basically a medical city.