An interesting exchange about expressing emotions generated as a result of our work.
The two examples are of a journalist breaking down during reports on the Paris attacks and a judge weeping during a trial. We are all emotional beings and it is normal that we will be affected by our work. That said, we may be in jobs where our expression of our own emotions about a situation might not be a helpful add-on to helping others understand what we are trying to convey. As I’ve discussed before, if someone is enraged with you, a fear reaction can actually cause you to go temporarily deaf – you’ll miss most of what they’ve said (though you’ll get that they were really mad).
I’m more and more convinced that as I work with top notch professionals who are putting out their best every day, it’s enough to say “this didn’t quite hit the mark” to make your point in most cases.
I liked that the exchange in this article made it clear that though expressions of emotions can occur involuntarily or justifiably in a work context the emotions don’t make the essential message any more true:
“…[W]hile a reporter’s emotions may pay testament to his humanity, they should not be mistaken for the path to a deeper truth.”