I deeply admire Seth Godin’s ability to pump out blog posts daily on crucial topics.
This is a great treatise on how panic corrodes good work places. We don’t become better workers when we panic but worse ones.
Panic fuels the fight or flight reaction and actually makes us deaf.
“The answer to, “should we panic,” is always no. Always. Panic is expensive, panic compounds and panic doesn’t solve the problem.”
Panic also gives the message that we don’t have what it takes to overcome the hurdle or that we are headed for catastrophic outcomes.
My former coach Charles Lemieux created a teaching tool by taking the results of a survey on how the best companies do business and had simplified the key concepts into single words. For immediate supervisors, the word was “hope.” I think that panic, at least in the moment, erases hope and we abdicate our role as leaders when we give in to it.